What are the primary functional skills needed for managers and supervisors to lead their people effectively? Our experience, after working with thousands of managers and supervisors, has shown that there are a core group of skills most managers need if they are going to excel in their role. These all involve key functions managers must demonstrate regularly, while bringing out the best in their people.
Communication is the cornerstone of our lives. It is the cause of great joy when we feel we are really connecting and understanding someone. It can also be the source of great frustration or pain when we are not. Below please find several quotes about communication skills that speak to this: