Company changes are a normal part of doing business. Unfortunately, they can also be very difficult for many of your employees. Employees in the middle of a big organizational shift may experience a number of emotions and other responses, including:
This recorded webinar discusses the 3 most important interpersonal skills you need at work today. Here's what you are going to learn in this ground-breaking training:
Change in the workplace will be constant. It is best to communicate change in the workplace as early as possible. Change tends to create confusion and stress among employees, which in turn affects their performance and productivity. If you communicate early what changes are to occur it helps with the resistance some will have to the change. This will also give employees the time they need to prepare themselves for the changes. Communication is vitally important when change of any sort occurs. As tensions can rise, communication can often break down just when it is needed the most. Some suggestions for communicating during times of change include:
Research shows that we filter out or change the intended message of what we hear in 70% of our communication. That's a lot of the time! If we filter out or change it that often it is REALLY important that we learn how to send and receive messages to make sure we are being heard and are hearing others!
Real interpersonal skills are about connection. This includes actions like smiling, a handshake, an outgoing personality in addition to a good mindset. Working in a team is important in today's workplace and communication skills are essential. The Center for Public Resources did a national survey and discovered 90% of the time individuals are terminated for poor attitudes, inappropriate behavior and poor interpersonal skills rather than deficient job skills (McNamara, 2003).
We have always known that success depends on people communicating effectively. Good communication isn't only about speaking well but also about listening well. Only by listening effectively can you respond appropriately in any situation.
- Do you want to enjoy your job more because your interpersonal relationships at work are better?
- Do you want to understand what makes different people tick?
- Do you want to be able to ask for what you want in a way that's not confrontational but gives you what you need?
Join us as we address the three interpersonal skills that are critical for being effective at work today. This FREE live virtual webinar will provide you with tips you can immediately use to:
- Empower joint problem solving
- Encourage better connections with others
- Engage people to want to help you
There is more to being a good listener than just not talking. The fundamental principles for being an effective listener are: