Online Management Training: Why It's Important Today

By Susan Cullen on Thu, Jul 07, 2011 @ 12:07 PM

In today's economy, when organizations are struggling to positively differentiate themselves, an organization's managers are the key individuals who inspire the workforce to perform at its highest.  To help maangers gain the skills they need, it's important to recognize the reality of today's world in which they they operate.  Workloads haven't decreased with advancing technology.  They have increased.  Most managers are struggling to keep up with the ever-increasing demands they must face.

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5 Tips That Make Time Management Training Really Work

By Susan Cullen on Mon, Jan 17, 2011 @ 10:13 AM

If you want time management training that works for the long-run, there are five tips any effective training program should have:

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Online Time Management Course

By Susan Cullen on Mon, Dec 20, 2010 @ 10:12 AM

Do you relate to any of these challenges?

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Customer Loyalty is a DiSC Relationship Business

By Susan Cullen on Mon, Feb 22, 2010 @ 09:04 AM

When it comes to maintaining loyal customers, one simple fact never changes: It's all about the relationship you have with them. They already know all about your company's products and services - and they've already become your customer.  But in today's day and age, competition for that same customer is increasing.  You've got to find a way to keep them for life.  Once that relationship is developed, you want to keep it strong.  Identify what your client needs and go the extra mile to provide it.  One way to do that is to recognize their behavioral style.

About Behavioral Styles
You've probably seen from your own experience how one sales and service approach worked great with one person, yet you got a very different reaction from someone else.  Behavioral styles impact:

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