Managing Performance Discussions - Online Self-Paced Course


Managing Performance Discussions online self-paced courseThis course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance.

Audience:

  1. Managers
  2. Team Leaders
  3. Coaches
  4. Sponsors
  5. Anyone needing to council others on performance

9 Lessons (Approx. 2 hours):

  1. How to Use This Course
  2. Introduction
  3. Overview of Managing Performance Discussions
  4. Key Communication Skills - Describe Specific Behavior and Outcomes
  5. Key Communication Skills - Use Effective Questioning Skills
  6. Key Communication Skills - Use Listening Skills
  7. Seven-Step Process
  8. Practical Application

A Knowledge Assessment to be taken at the end of the course. You will receive a Certificate of Completion after completing the assessment.

 

1-9 Courses:        $37/each
10-19 Courses:   $36/each
20-49 Courses:   $35/each
50-99 Courses:   $34/each

Contact me to process the quantity discounts or call 800-683-0681.

Preview

Requirements:
800 x 600 Screen Resolution and up AND
Microsoft IE 4.0 and up (More Info) OR
Netscape 4.5 and up (More Info) OR
AOL 5.0 and up (More Info) AND
Flash 5.0 and up (More Info).  

   
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