Foundations of Leadership Virtual Course Series

Gain the Skills to Lead Diverse Personalities and Styles

Effective leaders must truly understand the needs and motivations of each unique individual they lead. This requires the ability to quickly identify an individual’s personality style and adapt one’s leadership approach to each person. This session uses the DiSC model to understand the 4 primary personality styles:

• (D) Dominance
• (I) Influence
• (S) Steadiness
• (C) Conscientiousness

Learning Outcomes

By the end of this session, participants will:

• Recognize the characteristics of each of the 4 personality styles
• Identify the styles of those they work with
• Know how to adapt to the style of each individual
• Enhance communication skills

Bonus Learning Resources Included with This Session

• Assessment: Everything DiSC®
  Management Profile
• Whitepaper: The Winning Edge: Hidden DISCoveries That Set You Apart
• Reference: How to Read Other's Styles
• Practice Exercises: Practice Reading and Adapting to Each Style
• Daily Motivational Quotes

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Gain Cooperation and Understanding when Addressing Conflict

Conflict occurs whenever the concerns or desires of one person differ from those of another. When addressed effectively, it can be one of the best tools for bridging understanding and deepening relationships. However, when it is not addressed effectively it can inadvertently damage relationships. This session uses the Thomas-Kilmann Conflict Mode Instrument to identify natural tendencies to the following approaches to conflict:

• Compete
• Avoid
• Compromise
• Accommodate
• Collaborate

Learning Outcomes

By the end of this session, participants will:

• Identify the conflict mode they use most frequently
• Learn about the 5 conflict modes and when to use each one
• Recognize important communication skills to use during conflict
• Identify strategies for resolving conflict most effectively

Bonus Learning Resources Included with This Session

In addition to the live virtual course, participants will also receive:

• Assessment: Thomas-Kilmann Conflict Mode Instrument
• Whitepaper: Managing Conflict
• Download: Conflict Resolution Worksheet
• Daily Motivation Quotes

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Enhance the Performance and Productivity of Your People

One of the most challenging situations most managers face is addressing performance problems with staff. The desire is for the employee to feel good about the conversation but to also improve performance. This session addresses the key communication skills that are especially important when coaching someone. Then a 7-step process is provided which encourages the employee to feel empowered to change and motivated to improve. As a result, a stronger relationship is developed, and productivity is enhanced.

Learning Outcomes

By the end of this session, participants will:

• Identify the key communication skills for coaching
• Recognize why showing appreciation is such a key motivator to employees
• Learn the 7-step process for Performance Coaching
• Practice implementing the communication skills into the 7-step model
• Learn about the Situational Leadership model

Bonus Learning Resources Included with This Session

In addition to the live virtual course, participants will also receive:

• Bonus eLearning course: Meeting Management
• Download: Ideas for Showing Appreciation
• Practice Exercises: Describe Specific Behavior, Questioning and Listening Skills
• Whitepaper: Situational Leadership
• Practice Exercises: Situational Leadership
• Download: Performance Planning Guide
• Practice Exercises: 7-Step Performance Coaching

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Gain Results Faster with Targeted Priorities and Team Performance

Never at any other point in history have we had as much communication technology as we have today. With each text message, email or phone call, urgency increases. However, we need more discipline than ever to focus on the really important things. This session uses a Time Mastery Profile® to identify one’s personal time management strengths and challenges. Then it addresses any manager’s most important responsibility of helping others succeed. This is strategically achieved through an effective 3-step Performance Management process.

Learning Outcomes

By the end of this session, participants will:

• Gain feedback about their personal time management strengths and challenges
• Learn how to create a system to focus on one's most important priorities
• Recognize the most effective process for setting goals
• Identify effective communication strategies for each step of the performance Management Cycle
• Learn to schedule progress review meetings throughout the year to help employees succeed

Bonus Learning Resources Included with This Session

In addition to the live virtual course, participants will also receive:

• Assessment: Time Mastery Profile®
• Downloadable Templates: Time Management Worksheets
• Whitepaper: Productivity Tips Guide
• Practice Exercises: Creating effective goals
• Whitepaper: 3-Step Coaching Process for Year-Long Performance Management

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Report Your Progress and Reinforce Key Concepts from Class

To maintain lasting learning, it is important to enhance accountability by reviewing actions taken and progress achieved. It is also important to regularly review key concepts to keep them fresh.

Learning Outcomes

By the end of this session, participants will:

• Report the accomplishments made since establishing their Action Plans
• Review key concepts addressed in each week of the entire course
• Celebrate the success achieved
• Establish a new goal to implement in the next 30 days

Bonus Learning Resources 

In addition to the live virtual reinforcement session, participants will also receive the following after their first 30 days:

• 1-Month Progress Report Survey, which collects feedback from each participant about:
  • What was learned in the program
  • What participants did afterwards
  • What happened as a result of what they did
• Training Managers will receive a copy of the 1-Month Progress Report Survey data, so they can review actions taken by participants
• First Reinforcement Tips Newsletter, which summarizes key concepts with reminders for implementation steps. They will continue to be sent every other month for one year
• Ongoing access to the on-demand learning portal

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Report Your Progress and Reinforce Key Concepts from Class

At the 6-month mark, it is especially important to review key concepts from class. Participants will also have more experiences to share regarding how they have implemented what was learning in the program.

Learning Outcomes

By the end of this session, participants will:

• Report the accomplishments made since establishing their Action Plans
• Review key concepts addressed in each week of the entire course
• Celebrate the successes achieved
• Establish a new goal to implement in the next 30 days

Bonus Learning Resources

In addition to the live virtual reinforcement session, participants will also receive the following:

• 6-Month progress report Survey, which collects feedback from each participant about:
  • What was learned in the program
  • What participants did afterwards
  • What happened as a result of what they did
• Training Managers will receive a copy of the 6-Month Progress Report Survey data, so they can review actions taken by participants
• Reinforcement Tips Newsletter will continue to be sent every other month for one year
• Ongoing access to the on-demand learning portal

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